Frequently Asked Questions

Your company files are exceptionally secure with our service. We employ HTTPS/SSL encryption for all uploads, coupled with end-to-end encryption to ensure heightened privacy. These additional layers of security not only meet but exceed most corporate data privacy policies. Your data undergoes processing with utmost safety measures in place. Moreover, our compliance with the EU Data Protection Regulation, known for its stringent standards (GDPR), underscores our commitment to maintaining the highest levels of data security.

To upload your files, simply click on the upload button or choose file button and select your files from your primary computer storage system. You can also drag and drop files directly into the upload area on any tool page.

No, we do not retain copies of your files. Your data remains exclusively yours throughout the processing period. While your files are temporarily stored on our servers during processing, they are safeguarded with stringent security measures, ensuring unauthorized access is prevented. Once your file is uploaded, converted, and downloaded, it is immediately removed and permanently deleted from our servers. We neither scrutinize, duplicate, nor analyze your files in any manner. Your privacy and data security are our top priorities.

The speed of your conversion depends on several factors, including your internet connection speed, the size of your selected files, and the current workload on our servers. Larger or more complex files naturally take longer to process. As a free service with many users, processing times may vary during peak usage. Please be patient, and if a conversion seems stuck, try refreshing the page and uploading again.

No, there are no limits on the number or size of files you can convert. Our service is designed to accommodate a wide range of user needs, allowing you to convert multiple files of varying sizes without any restrictions. However, please note that larger files may take longer to convert, depending on your internet connection speed and server load.

Yes, our service supports the conversion of scanned PDF documents into editable formats such as Word or Excel. We also offer a dedicated OCR (Optical Character Recognition) tool for extracting text from scanned documents. The accuracy of the conversion may vary depending on the quality of the scan and the clarity of the text. We recommend using high-resolution scans for best results.

Yes, you can access the converted files on any device with internet access. Once your files are converted, you can download them to your computer, tablet, or smartphone for easy access anytime, anywhere. You can also save the files to cloud storage services for added convenience.

Our tools operate efficiently with basic system requirements. For optimal performance, we recommend using a modern web browser such as Chrome, Firefox, Safari, or Microsoft Edge (latest versions). Our tools work on all operating systems including Windows, macOS, Linux, iOS, and Android. No additional software installation is required.

No, there is no limit to the number of conversions you can perform per day. You are free to use our service as often as needed without any restrictions on the frequency of conversions. Whether you have a single file to convert or multiple documents to process, our platform is available to assist you.

Yes, our service supports the conversion of PDF files containing images or graphics into editable formats such as Word or Excel. The images and graphics within the PDF document will be preserved during the conversion process, allowing you to edit or manipulate them as needed in the resulting document. Our platform ensures accurate conversion while maintaining the visual integrity of the original content.